PATH/01
After a Semper build
Put the system we shipped under care without a separate handoff.
Semper Managed Production care
Named systems. Named owner.
Named production care
Know which production systems Semper is responsible for.
The agreement names each system and cloud account, the Semper lead, the response window, and the monthly fee.
- Scope
- Written scope
- Named systems and accounts
- Owner
- Named lead
- One accountable Semper contact
- Response
- Next business day
- Planned work, not 24/7 coverage
- Fee
- Flat monthly fee
- Never a percentage of cloud spend
Production Care Map
The red line is the scope.
Hover or focus on a layer to preview it. Select it to hold the details in view. Adoption Care crosses every named layer.
Semper Managed boundary
Only named production assets sit inside.
Semper Managed is planned care for listed systems, not a 24/7 NOC, help desk, or commitment to operate your entire estate.
How care starts
Two ways to put a system under care.
Either path ends with a written system list and one Semper lead accountable for it.
PATH/02
Bring an existing system
Begin with a two-week takeover to inventory accounts, confirm ownership, and set scoped IAM access. Semper never takes root access.